1. Digital Products and Content

Since Hodina.xyz primarily offers digital content, such as articles, blogs, guides, and e-books related to wedding planning, please note the following:

  • No Refunds on Digital Content: Once a digital product, such as an e-book, guide, or article, is purchased and downloaded, we do not offer refunds. This is because the digital nature of the content cannot be “returned” in the same way a physical product can.
  • Content Issues: If you encounter any technical issues accessing your purchased content or have questions about any specific article or guide, please contact us at admin@hodina.xyz. We are happy to assist you with any problems you may face.

2. Subscription-Based Services (if applicable)

If your purchase involves a subscription to exclusive content or services (e.g., wedding planning resources, premium articles, etc.):

  • Cancellation: You may cancel your subscription at any time. Once canceled, you will not be charged for future billing cycles, but no refunds will be provided for past charges.
  • Trial Periods: If you signed up for a free trial, you may cancel before the trial period ends to avoid any charges.

3. Defective or Damaged Content

In the event of a technical issue (such as corrupted files or an inaccessible product), we will make every effort to replace the defective content. If you believe that you have received defective content, please contact us within 14 days from the purchase date, and we will provide a replacement or work with you to resolve the issue.

4. Contact Us

If you have any questions or concerns regarding our Return Policy, or if you need help with a purchase, please don’t hesitate to reach out. Our customer support team is happy to assist you.

We value your feedback and are committed to making your experience with Hodina.xyz as positive as possible.